Your WordPress site was hacked. Here’s what happens next.
Take a breath — this is recoverable, and it’s what we do. We take over the incident, clean the site by hand and get you back online. Flat $499, response within 4 business hours.
Secure checkout via Stripe. We start within 4 business hours of payment — you’ll get a confirmation and portal access right away.
Is it really a hack?
Signs your site is compromised
If any of these look familiar, treat the site as compromised until proven otherwise.
- Your homepage is defaced or replaced
- Visitors are redirected to spam or scam sites
- Google shows “This site may be hacked” or a red warning screen
- Your host suspended the account for malware or outbound spam
- New admin users, plugins or pages you didn't create
- Customers report antivirus warnings when they visit
- Search results for your site show pharma/casino spam pages
First aid
Do these four things right now
Before anyone touches the site — including us — these steps protect you and speed up recovery.
Don't delete anything
Infected files are evidence. They tell us how the attacker got in — delete them and the entry point stays open, so the hack comes back.
Change your passwords
WordPress admin, hosting control panel and FTP/SFTP, from a computer you trust. If you reused those passwords elsewhere, change those too.
Note what you saw and when
Screenshots of warnings, the first weird email, when customers started reporting problems. Timeline shortens the investigation.
Then hand it to us
Describe what's happening via the contact form. An engineer responds within 4 business hours with a confirmed diagnosis and next steps.
The recovery
From hacked to back online
The same engineer owns your incident from first reply to final report.
Within 4 business hours
An engineer takes your case, inspects the site and confirms what kind of compromise you're dealing with.
During the cleanup
Full snapshot first, then hands-on removal of the infection and the backdoors behind it, plus the fix for how it got in. You get status updates — not silence.
Most sites: back to normal within 24 hours
Clean, patched, hardened and re-scanned, with blacklist/Safe Browsing review requested so warnings clear as fast as the providers allow.
After
A plain-English incident report, and the option to have us keep watching the site — join any care plan at cleanup time and the $499 cleanup fee is waived.
Want the full breakdown of the cleanup itself — process, pricing and the free-with-a-care-plan offer? See the malware removal service.
Hacked site? Start the recovery now.
Describe what you're seeing and an engineer will respond within 4 business hours.